Quality, Long-Term Tenants
Our goal is not to stick the first tenant we come across for your property. We vet properly with the goal of starting a relationship with a tenant that will stay for many years, not just one.
Fewer Vacancies, Shorter Vacancies
The length of a vacancy is determined by location, price, and condition. Your location is set. Our expertise gets your price and condition right so you can begin generating income from the property. Markets fluctuate, but hard work and experience triumphs.
Local Experience
Our team is born and raised in Pinellas County. To say we understand the local real estate market is an understatement. Our roots in this area of Florida have paid off over the years through connections and native knowledge, and we're happy to share it with you.
What will we actually do as your management company, and why should you hire us?
This is a full-service firm
Financial Management
Online rent collection via ACH provides secure, automated rent payments for tenants and quick payment to any third parties. Our escrow account allows us to hold last month rents and security deposits to take the liability off your plate. Detailed monthly statements give you transparent accounting, so you know exactly where your money is going, and of course, everyone's favorite - direct deposit: fast, reliable payday.
Tenant Screening & Leases
Our comprehensive tenant vetting process includes screening for credit, criminal, sexual predator, income, employment, renting history, and even behavior of any pets. NO MANAGEMENT CHARGE for vacant property. Our leases are structured to protect you, the owner.
Maintenance and Repairs
24/7 Maintenance Requests: Tenants can submit work orders via their dedicated tenant portal, increasing overall resident satisfaction. Our in-house contractor provides you competitive pricing on all aspects of residential construction, and our extensive construction history allows us to effect many repairs on the spot at no additional cost to the owner.
Owner Portal
View statements, documents, and performance reports. Simplify year-end accounting with tax-ready reports.
Tenant Portal
Automated reminders: Reduce late payments and headaches; tenants love having this portal. Maintenance requests and communication with myself are made much easier.
Compliance & Documentation
We stay fully compliant with Florida Landlord-Tenant Law. As a bonus, we store all documents digitally; whether you need an old lease or a small receipt from years ago.
No Trip Fees
We do not charge a fee for visiting the property. Tenant complains of leak under sink. Instead of sending a plumber first, we visit the property and consult with our onboard Contractor to have an idea of what needs to be done and what it should cost. We do not charge for this trip.
No Upcharge on Vendor Invoices
This is one of our most attractive benefits, as most everyone has had this experience before. Have you ever looked at a bill from your property management company for an invoice for some repairs done and thought to yourself "That should not have costed that much."? It's probably because you are being up charged for no reason. We visit the property before and after the work is completed to verify it's been done and manage and oversee the work. We do not tack on an additional fee. The invoice from the vendor is uploaded directly into our software you have access to, AppFolio.
No charge for lease renewals
Many property managementcompanies will pass on the cost of a lease renewal to the owner or the tenant. At Real Pinellas, we do not pass it on to anybody. The cost of a tenant renewing a lease is zero, and the process is seamless.
What does onboarding look like?
This timeline details the process of how Real Pinellas onboards you and your properties.
01
Initial Consultation and Info Gathering
We will sit down to go over your specific goals, preferences, and expectations. This will lay the foundation for a customized property management strategy, as everyone has different wants and needs.
02
Documentation and Contracts
If any of your properties have existing tenants, we will go over the leases. We will also go over and complete necessary documents such as the "Right to List" to fill any vacant properties and the Management Agreement detailing the relationship. We will clarify terms, responsibilities, and any pertinent legalities to establish a clear understanding.
03
Property Information Gathering
Here, we'll collect all details about all of your properties. Specifications, unique or noteworthy details, maintenance history, existing contracts with vendors such as pest control, HVAC, etc. We will also make any outstanding debts or liens against the property known for documentation.
04
Software Onboarding
You'll be introduced to our property management software and get your owner portal set up. This key feature will allow you to view the process like no other company offers.
05
Financial Overview
Here we will clarify our fees. Procuring a qualified tenant for a vacant property is one month's rent. The ongoing management fee is 10% of the rent per month. There is no management fee for vacant property. $1,200 to handle an eviction from start to finish. No fee for lease renewals.
06
Maintenance and Repair Protocols
We will explain our protocols for handling maintenance and repairs, and establish the maximum dollar amount we are allowed to approve ourselves for work done on the property.
07
Owner & Tenant Communication
You will never communicate with the tenant, only myself. Our turnaround time for responding to all emails, texts and calls is an absolute maximum of 24 hours, but typically much less. We will also establish minimum communication intervals; if you don't want to hear from me so often, you won't, unless urgent.
08
Questions, Answers, and Beginning of Management
I'll answer any questions you may have before management officially begins, and from there, you go on to enjoy your newfound experience of owning rental properties.
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Tenant Placement Only Services
Whether it's because you self-manage or you want to give us a shot at securing a tenant before agreeing to full-service management, we offer tenant placement services. We will market the property, screen the tenants, and deliver you an executed lease on your terms.