Whatever your reason for a delayed response/action to a tenant's maintenance request, they probably don't want to hear it, and in some cases, you don't have much time - Florida Landlord Tenant Law has stipulations for timeframes an owner has to fix certain issues relating to safety, health or habitability.

Owner Tip: Provide tenants with a professional online portal where they can submit maintenance requests.

How Real Pinellas Helps: One of the many features of the online Tenant Portal we provide access to is the ability to easily submit maintenance requests and track progress. Work is automatically assigned to one of our trusted vendors or the vendor of the landlord's choosing. Tenants secured by Real Pinellas stay because they are taken care of.

Nothing sends tenants packing faster than creepy crawlies. Complaints of pests need to be taken seriously. They can be a health hazard and a slippery slope to an expensive legal issue and a bad reputation if not resolved as they're often seen as a sign of neglect. In Florida, common household pests range from cockroaches to rodents, ants, and termites. You should thank your tenant for speaking up before the issue got out of hand.

Owner Tip: Seal entry points and set traps. Have a regular maintenance scheduled with a trusted pest control company or do it yourself. 

How Real Pinellas Helps: We can arrange a pest control company to regularly spray your property throughout the year and make sure they're doing it right. With our seamless tenant communication, residents will appreciate the preventative treatment and respect of their personal space.

The removal of creature comforts is a sure way to agitate us humans. Imagine if your toilet wouldn't flush or if your shower only had cold water all of a sudden and you had to wait days for somebody to come fix it? Ignoring a request like this will make your tenants think twice about renewing their lease. Not to mention, water problems can escalate extremely fast. 

Owner Tip: First things first, show tenants where the main water shut off and where individual fixture shut offs are in case of emergencies. Properly vet any handymen or vendors you let work on piping in the home.

How Real Pinellas Helps: We act on plumbing problems fast. Our vendors are available at any time to fix or at least stop a problem from getting worse. With proper documentation principles, we ensure early action keeps repair costs down and prevents future damage.

If you live in Florida, this should be a no-brainer. There is a reason HVAC companies will never be out of demand and why they can charge a premium for emergency trips. Life without this shimmer of modern technology can make it agonizing to live in Florida. Put yourself in this situation and see how you'd react if the wait time was 24+ hours!

Owner Tip: Schedule seasonal HVAC maintenance and provide filters for the tenants to change out regularly. Preventative care is cheaper than emergency repairs.

How Real Pinellas Helps: We coordinate routine HVAC maintenance and are on-call to deal with HVAC emergencies when they present, ensuring your tenants are cool and comfortable year-round.

Here's another issue that is both quick to anger anybody and can be more than what it seems. It's important to get on top of a faulty appliance as the underlying issue could be worsening your property's plumbing/electrical system silently.

Owner Tips: Inspect appliances regularly. Keep warranties and contacts of trusted handymen on file.

How Real Pinellas Helps: When you begin management with Real Pinellas, part of the onboarding process is curating a ledger of the useful life of all items in and on the property. You will know when an appliance or hot water heater is coming up on the list of replacements.